As a project manager, you’re lucky if you get to work on a brand new project with a brand new client from the very beginning. Far more often, project managers (PMs) take on a project when it’s already halfway through the pipeline, somewhere between discovery and delivery. This is the case for many different industries. And even though this is common, there’s no official formula that lays out exactly how to deal with these up-in-the-air” situations. PMs have to piece it together on the run.

When you start a new project